If you forgot your password or the password entered isn't working, you can recover your account using your registered email address:
- Go to the Login page.
- Underneath the User Email/Password fields, click Forgot password?.
- Enter your email address.
- Click the Confirm button to trigger One-Time Password (OTP), which will be sent to your registered email address.
- Enter the OTP.
- Enter the New Password and repeat the Password.
- Click Confirm button to confirm the password.
- You can now log in using your new password.
If you wish to change your password on your account:
- Go to your Settings.
- Select Account.
- Under Basic Info, click Change Password.
- Enter your current Password.
- Enter the New Password and repeat the Password.
We recommend you change your password from time to time.